Privacy and Data Security

Privacy Policy

KC Integrations operates within the Atlassian add-on Marketplace vendor to supply additional functionality to Atlassian products.  This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of Atlassian products with KC Integration add-ons.

KC Integrations has no intention of collecting or using any Personal Information through the normal use of any KC Integrations add-ons.  In the event that data is obtained, it will be handled appropriately as detailed within this policy.

Troubleshooting Data

In the unlikely event that your organization needs to log a trouble ticket with KC Integrations, there may be a need to obtain log files from Atlassian which may contain Personal Information. The content of Personal Information can be obfuscated by your organization prior to sending it for troubleshooting purposes.

However if, for any reason, Personal Information is received, KC Integrations will endeavor to ensure that the Log files are deleted once the trouble ticket is resolved, both locally on KC Integration Servers and from the Issue tracking website.

At any time, users can request to have any collected data with Personal Information removed from the Issue tracker and KC Integration’s Servers.

Data Stored on Atlassian Applications

KC Integration plugins are required to store persistent data on the Organisation Atlassian Server, this is done using Atlassian APIs that are available and will be stored within the Atlassian application database warehouse.  This data is not distributed and will remain in the database.

The use of any stored data is intended for normal Atlassian application use as designed and fit for the purpose of the add-on plugin.

Purchaser Information

As an Atlassian vendor, we have access to customers’ billing details, including Company Name, Company Location, Contact Name and Contact Email address through the Atlassian Market Place vendor portal.  This is only true for “Paid Apps” via the Marketplace, free Apps have no account information available.

KC Integrations will never use or process this information for any purpose.  This information will not be sold, distributed or made available to any other person or organization. In the event that the information is obtained, it will be destroyed immediately.